Travel Insurance - Important Information

Keeping You Safe is Our Top Priority

As of 18 March 2020, DownUnder Insurance is temporarily ceasing to issue new international Travel Insurance policies based on the Department of Foreign Affairs and Trade (DFAT) travel advice being upgraded to Do Not Travel (Level 4) for all overseas destinations.




Residents already overseas travel insurance provides cover for you if you are already overseas. To purchase this policy you must fit the following criteria:

  • you are aged 59 or under
  • you are resident of Australia
  • you purchase your policy while you are overseas
  • your one-way journey commences overseas and ends in Australia
  • for this plan ‘journey’ means your travel from the time when the policy is issued when you are overseas to the time when you return to your home or the place you intend to reside in Australia


Policy Benefit Per Adult

Cancellation fees and lost deposits*


Overseas Emergency Medical Assistance^*


Overseas Emergency Medical and hospital expenses^


Dental expenses^


Additional accommodation & travel expenses*


Includes family emergency*


Includes emergency companion cover


Hospital cash allowance^*


Accidental death*


Permanent disability^*


Travel documents, Credit cards & Travellers cheques


Luggage and personal effects*


Luggage and personal effects delay expenses^


Travel delay expenses^*


Alternative transport expenses


Personal liability#


This is a brief summary of cover only and does not include full terms, conditions and exclusions. Sub-limits may also apply. Please read the policy wording in the PDS.

^ There is no cover under these policy sections while travelling in Australia.
Sections 1, 4,4A and 4B-if you claim for the same or similar cancelled services/facilities or alternative arrangements under Sections 1, 4,4A and 4B, we will only pay the higher of the two amount, not both.
# Cover under these policy sections is available under certain plans by paying an additional premium. Rental Vehicle Excess benefits inclusive in price for Australia Only and frequent.
Traveller and Frequent Traveller Domestic policies.
Benefit limits as per adult traveller. For accompanying dependents, the policy benefits are shared with the adult traveller.
^^- means limits are per policy regardless of the number of persons the claim relate to.

*Sub-limits apply-see "what your policy covers".

For full details please read the Product Disclosure Statement