Travel Insurance - Important Information

Keeping You Safe is Our Top Priority

As of 18 March 2020, DownUnder Insurance is temporarily ceasing to issue new international Travel Insurance policies based on the Department of Foreign Affairs and Trade (DFAT) travel advice being upgraded to Do Not Travel (Level 4) for all overseas destinations.




Frequent Traveller Insurance is a cost-effective option for those Australians wanting to go on multiple trips during the course of a year, so long as any one trip lasts no longer than 45 days.  

The policy is available to anyone aged 59 and under.

The Frequent Traveller Plans have extensive levels of cover, including: Overseas Emergency Assistance (Unlimited), Overseas Emergency Medical and Hospital expenses (Unlimited), Permanent Disability (max. Benefit $25,000), Travel Delay Allowance and Alternative Transport expenses, Luggage and Personal Effects , Cancellation and Loss Of Deposits, Personal Liability ($5,000,000) and Theft of Cash*.

Frequent Traveller Insurance remains the cheaper option for the regular traveller to choose from the personal insurance marketplace here in Australia.


Policy Benefit Per Adult

Cancellation fees and lost deposits*


Overseas Emergency Medical Assistance^*


Overseas Emergency Medical and hospital expenses^


Dental expenses^


Additional accommodation & travel expenses*


Includes family emergency*


Includes emergency companion cover*


Hospital cash allowance^*


Accidental death*


Permanent disability*


Travel documents, Credit cards & Travellers cheques


Theft of cash^^


Luggage and personal effects*


Luggage and personal effects delay expenses


Travel delay expenses*


Alternative transport expenses


Personal liability^^


Rental vehicle excess#^^*


This is a brief summary of cover only and does not include full terms, conditions and exclusions. Sub-limits may also apply. Please read the policy wording in the PDS.

^ There is no cover under these policy sections while travelling in Australia.
Sections 1, 4,4A and 4B-if you claim for the same or similar cancelled services/facilities or alternative arrangements under Sections 1, 4,4A and 4B, we will only pay the higher of the two amount, not both.
# Cover under these policy sections is available under certain plans by paying an additional premium. Rental Vehicle Excess benefits inclusive in price for Australia Only and frequent.
Traveller and Frequent Traveller Domestic policies.
Benefit limits as per adult traveller. For accompanying dependents, the policy benefits are shared with the adult traveller.
^^- means limits are per policy regardless of the number of persons the claim relate to.

*Sub-limits apply-see "what your policy covers".

For full details please read the Product Disclosure Statement